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Lead Retail Associate aka Lead Budtender - SW Denver

Published
October 03, 2019
Published
October 03, 2019
Location
Denver SW
Department
Sales
Silver Stem Fine Cannabis is a fast growing chain of marijuana dispensaries with six locations in Colorado with plans to open four new locations within the next year.

The SSFC Lead Budtender is responsible for maintaining functionality by delegating tasks to Budtenders, identifying strengths and weaknesses in the team and building on assets.

Essential duties and responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • All Front Desk Associate duties and responsibilities

Patient intake (Dual and medical licensed locations only)

Full understanding of our Primary Patient Program and it’s benefits

Customer check in

Full understanding of our Silver Seeds membership program and it’s benefits

Identification verification

Proper phone and email etiquette

Vendor and Visitor Check-in Protocol

Updating online product menus

In house, Colorado Pot Guide, Leafly, etc.

 

  • All Budtender duties and responsibilities
  • Understand and fully utilize SSFC’s Point of Sale (POS) system, Flowhub

Register use

Opening and Closing drawers

Utilizing only the register assigned

Dropping cash from drawers

Buying change

Processing payment

Voiding Transactions

Returns

Checking in Primary Patients and Silver Seeds Customers

Using discounts, points, coupons

Adding products into virtual shopping carts in POS

Overseeing returns and implementing the SSFC Return Policy

Troubleshooting our POS system

Exit Procedures

  • Adhere to SSFC cash handling policies and procedures
  • Ensure completion of daily store operations
  • Assist with daily inventory audit procedures
  • Maintain knowledge of basic company security requirements
  • Monitor and maintain store presentation
  • Assist Inventory Control Associate with product Quality Control (QC) and sales floor stock
  • Acting as Manager on duty (MOD) when management is unavailable

 

Requirements

Essential qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Experience in a similar capacity of retail and customer service
  • Knowledge of basic computer functions and working on various software and programs
  • Good written and verbal communication skills
  • Must have obtained a valid key badge from the Colorado Marijuana Enforcement Division prior to date of hire, or have the ability to upgrade from Support to Key upon hire/promotion
  • Must be able to individually lift up to 25 lbs
  • Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time

**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**

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