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Retail Associate aka Budtender. Fraser

March 17, 2020
March 17, 2020
Silver Stem Fine Cannabis is a fast growing chain of marijuana dispensaries with six locations in Colorado with plans to open four new locations within the next year.

Budtender is the primary employee that will interact and leave the largest impression on our patrons.

Essential duties and responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • All Front Desk Associate duties and responsibilities

Patient intake (Dual and medical licensed locations only)

Full understanding of our Primary Patient Program and it’s benefits

Customer check in

Full understanding of our Silver Seeds membership program and it’s benefits

Identification verification

Proper phone and email etiquette

Vendor and Visitor Check-in Protocol

Updating online product menus

In house, Colorado Pot Guide, Leafly, etc.

  • Understand and fully utilize SSFC’s Point of Sale (POS) system, Flowhub

Register use

Opening and Closing drawers

Utilizing only the register assigned

Dropping cash from drawers

Buying change

Processing payment

Voiding Transactions


Checking in Primary Patients and Silver Seeds Customers

Using discounts, points, coupons

Adding products into virtual shopping carts in POS

Troubleshooting our POS

Exit Procedures

  • Adhere to SSFC cash handling policies and procedures
  • Assist with the completion of daily store operations
  • Assist with daily inventory audit procedures
  • Maintaining knowledge of basic company security requirements




Essential qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Experience in a similar capacity of retail and customer service
  • Knowledge of basic computer functions and working on various software and programs
  • Good written and verbal communication skills
  • Must have obtained a valid support or key badge from the Colorado Marijuana Enforcement Division prior to date of hire
  • Must be able to individually lift up to 25 lbs
  • Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time

**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**