Essential duties and responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• All Front Desk Associate duties and responsibilities:
- Patient intake (Dual and medical licensed locations only)
- Full understanding of our Primary Patient Program and its benefits
- Customer check in
- Full understanding of our Silver Seeds membership program and its benefits
- Identification verification
- Proper phone and email etiquette
- Vendor and Visitor Check-in Protocol
- Updating online product menus
- In house, Colorado Pot Guide, Leafly, etc.
• Understand and fully utilize SSFC’s Point of Sale (POS) system, Flowhub:
- Register use
- Opening and Closing drawers
- Utilizing only the register assigned
- Dropping cash from drawers
- Buying change
- Processing payment
- Voiding Transactions
- Returns
- Checking in Primary Patients and Silver Seeds Customers
- Using discounts, points, coupons
- Adding products into virtual shopping carts in POS
- Troubleshooting our POS
- Exit Procedures
• Adhere to SSFC cash handling policies and procedures
• Assist with the completion of daily store operations
• Assist with daily inventory audit procedures
• Maintaining knowledge of basic company security requirements
Requirements
Essential qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Experience in a similar capacity of retail and customer service
• Knowledge of basic computer functions and working on various software and programs
• Good written and verbal communication skills
• Must have obtained a valid support or key badge from the Colorado Marijuana Enforcement Division prior to date of hire
• Must be able to individually lift up to 25 lbs
• Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time
**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**
Wages:
$14.00 - $15.00 hourly base
Annual and hourly base salaries do not include monthly or quarterly bonuses.