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Published
March 24, 2020

Curbside Pick Up Update. Where to Go and How to Order

Latest update on the newly introduced "curbside pick up".

Dear Customers and Patients,

In compliance with Governor’s Executive Order D 2020 013, we are implementing a “curbside pickup” only policy at all of our recreational marijuana locations.

Beginning March 24, 2020, we encourage you to pre-order online prior to arriving for pick up (please, select your store in the dropdown). This will minimize your wait times and reduce traffic congestion. You will receive notifications from us when your order is confirmed and ready for pickup. You may also pre-order over the phone, though we anticipate the phones to be busier than normal due to unexpected call volume.

As we roll out this new process, we will be deploying additional personnel and security to manage the flow of traffic, check ID’s, receive payments, deliver orders curbside and make change. Please bear with us, as it is just as new to us, as it is to you in this everchanging yet exciting industry.

While we are still testing online and card based payment solutions for this new concept and plan on rolling them out in the near future, we remain a cash-only business and encourage you to bring exact change or funds in amounts close to what you are willing to tip the budtenders, to minimize wait times to produce change. Remember, tipping remains customarily optional.

In order to fully comply with the above-mentioned Executive Order, as well as various local regulations, while trying to deliver the finest experience possible, we are implementing additional temporary measures:

•    Our Denver SW location will be temporarily suspending medical sales and patients are encouraged to visit our medical only Littleton location, which is only about 3.5 miles away, or approximately a 10 minute drive. Online ordering is available at Littleton, but Patients are still able to shop in store at this location.

•    If we run out of room at the Denver SW location parking lot, we will be directing traffic to our new Sheridan location, which is only 1.8 miles away, or approximately a 5-7 minute drive. Our Sheridan location provides abundant parking space and we are working on implementing “drive through” style traffic flow capabilities. Customers are also encouraged to pre-order online.

•    Similarly, in the event If we run out of parking space at the Denver East location, we will be directing traffic to our newest Northfield location, which is only 3.8 miles away, or approximately a 12-15 minute drive. Our Northfield location has the largest parking lot among our dispensaries, and we are working on implementing “drive through” style service. Customers are also encouraged to pre-order online.

•    Our Fraser location will be providing exit packaging for every order and levying a town-mandated $0.20 tax per transaction. This is a necessary safety measure to protect both customers and staff while complying with the town ordinance.

Please keep in mind that the mandatory “curbside pickup” concept applies only to recreational stores, however, medical patients are also able to pre-order online and request curbside pickup. Be sure to select your location when making an online order. If you are a new patient, or a regular patient who prefers to shop in person, please visit our Denver East or Littleton locations. Both of these stores serve medical marijuana patients 18 years of age and older, or registered caregivers for patients under 18 years of age.

At this time we are not restricting customers and patients from purchasing up to their legally permitted medical or recreational limits and our business hours are unchanged.
Thank You for your understanding, and we hope to see You soon.

Silver Stem Fine Cannabis

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