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Published
April 01, 2020

CanPay Sign Up Instructions

If you wish to avoid using cash or save on the ATM fees, you have the option of paying online with CanPay. Please follow this step by step registration guide below.

Updated 3/31/20. Please scroll down to see complete instructions and useful information on how to use CanPay.


The daily spending limit for each CanPay user at a location is $250.00. That is per 24-hour period, and can be split in up to 5 transactions. Please note, once you have set up CanPay on your phone, you may also use it to pay in store to avoid the $3.00 per transaction debit card fee.


 

How to Download the CanPay App

 

1. Open your internet browser in your phone

2. Go to
www.CanPayApp.com (make sure you include “www.” at the beginning)

3. Follow the onscreen instructions to Add the CanPay App Icon to your Home Screen

(Onscreen instructions are slightly different for iOS, Android, and Windows phones)

 

 


4. Return to your Home Screen and find the CanPay App Icon

 

    

How to Sign‐up For CanPay

 

Before you begin, have the following items ready:

‐ Your checking account number and bank ACH routing number

‐ Your drivers license number
 

If signing‐up through the CanPay App:

1. Open the CanPay App by selecting the icon from your Home Screen

2. Select “CREATE or MANAGE ACCOUNT” from the login page

3. Scroll until you see “1) ENROLL IN CanPay” and select it to open a secure enrollment page

 

 

4. Complete all information fields and then select “NEXT” button at bottom of the pag

 

 

5. Enter your bank account information and click “Next”

 

 

6. Complete your Enrollment by creating a 4‐digit PIN (used to login to your CanPay App and account) along with a security question and answer.

a. Make sure that you select the checkbox next to the word “Authorization”

b. Select “Submit” and you will be redirected to an account status message screen

 

 

7. CanPay Account Status Message Screen

a. Upon submission, your information is run through an insta‐verify process. If all of your data can be verified instantly, you will receive a message that indicates your account is active and ready to use. You can begin shopping with CanPay immediately.

b. If your bank account information could not be verified for some reason, you will receive a message stating that a micro‐deposit has been sent to your bank account and will arrive in 48 hours. You will also receive an email with further instructions on how to verify the deposit once it arrives in your checking account. You will not be able to use your CanPay account until that verification process has comleted.

c. If your personal information cannot be verified (i.e. your home address) you will receive a message screen indicating this and instructions on how to submit your drivers license, the first page of a utility bill, or the first page of a bank statement with your current information on it. Once you do, your account will be activated and you will receive email confirmation.
 

If signing‐up for CanPay through the CanPay Website:

 

1. Visit www.CanPayDebit.com from any computer

2. Select “Apply” in the upper right‐hand corner

 

 

3. Select “1) ENROLL IN CanPay”

 

 

4. Complete all Enrollment fields and select “Next”

 

 

5. Complete the bank account routing and account number information and select “Next”

 

 

6. Create your 4‐digit PIN and security question/answer. Make sure you check the Authorization box before you select “Submit.”

 

 

7) CanPay Account Status Message Screen

a. Upon submission, your information is run through an insta‐verify process. If all of your data can be verified instantly, you will receive a message that indicates your account is active and ready to use. You can begin shopping with CanPay immediately.

b. If your bank account information could not be verified for some reason, you will receive a message stating that a micro‐deposit has been sent to your bank account and will arrive in 48 hours. You will also receive an email with further instructions on how to verify the deposit once it arrives in your checking account. You will not be able to use your CanPay account until that verification process has completed.

c. If your personal information cannot be verified (i.e. your home address) you will receive a message screen indicating this and instructions on how to submit your driver's license, the first page of a utility bill, or the first page of a bank statement with your current information on it. Once you do, your account will be activated and you will receive email confirmation.

Sign up for CanPay and forget about using cash.

We hope to see you soon.

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