Online Order and Payment Instructions
To place an online order for subsequent pick up please follow these step by step instructions:
Please watch our video guide or scroll down to read the instructions for online ordering, payment and pickup procedures.
Step 1. Go to https://silverstemcannabis.com/order-now
Step 2. Select the store for your pick up in the dropdown list and you will see its menu.
Step 3. Select the products you wish to purchase.
Step 4. Add items to your cart. Please note, prices on this page do not include tax. It will be added at checkout.
Step 5. Go to your cart in the upper righthand corner and click “Proceed to checkout”. Please note, you will be required to Log In or Create an account with Jane. This is a very quick and simple process.
Step 6. To complete your Jane account setup on the Medical side, please upload a photo of your Medical Marijuana Card (a cell phone photo or a screenshot is sufficient) and fill in the required fields. Don’t forget to choose your preferred pickup time.
Step 7. Select Form of Payment. To pay for your online order with a debit card at pick up, select “I plan to pay at pickup with cash” or “I plan to pay at pickup with debit”.
Effective 5/12/2021 all transactions must be completed inside the store. Curbside pick up is no longer available.
To pay with Cash or Debit Card or if you are a PPP patient - select CASH. Note: Primary Patient Program customers wishing to have their points and discounts applied, must select CASH as form of payment.
After that, click “Confirm PICKUP reservation total ...”
Step 8. You will receive three (3) notifications via text:
Order accepted. "Your order has been sent to the store. You can reach them at *phone number* if you have any questions. We accept cash and debit cards (fees apply). Thank you!"
Order being prepared. "Your items are being prepared by *employee* at *store*."
Order ready for pick up. "Your order is ready for pick up. Please call us at *phone number* if you have any questions. Thank you."
Please do not arrive prior to receiving the final confirmation of your order being ready for pickup and keep in mind that orders can only be placed for the same day pick up.
Your cashback can be applied at pick up.
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